We try our best to ship items as fast as we can. Please allow 24 hours of production time for your order to be processed.

Tracking numbers will be updated 3-5 days after your order has been shipped. If you don't have a tracking number after 7 business please email us at support@baby-oasis.com

We give you 30 days to send it back to us for a full refund. You must ship it back at your own expense, once we have received the product we will refund the full amount of your original purchase. Please Include all a name and order number on the returned parcels. Please note: If you your package is on the way, you must wait for it to arrive and return it before receiving a refund.

If the item is already sent please use our easy return system to get a full refund.